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FAQ
Quick answers to common questions.
Yes, we always check your document with repository option, so it is not stored for future matching — helping keep your work private & safe.
Delivery is usually Instant. During heavy load, it can take little bit longer.But our team always tries to check the file and deliver the report instantly.
PDF, DOC, and DOCX up to 10MB. For best reliability, keep files text-based and avoid heavy images/table & bullet.
1 check = 1 submission for a single file. If you submit the same file again (re-check), it uses another check.
Yes — your report includes AI detection and similarity results under the same check.
After you activate/receive checks, you should use them within 10-30 days. Unused checks may expire after that window.
Yes. To keep the system stable, we usually apply 100 uploads / checks per user per day. But if you need more upload limit, you can message us on telegram.
Common reasons: heavy images/tables, scanned PDFs, very low text content, or peak-time load. So, always upload cleaner text-based file for best success.
No,scanned/image-only files fail processing. Convert it to a text-based PDF/DOC for best results.
If we fail to deliver a report within 24 hours, you can request refund of remaining unused checks.
You get 1 free check for each active referral. Abuse/cheating may suspend both accounts without refund.
If you submitted the wrong document, submit the correct file as a new check. If you notice the mistake immediately, contact support as fast as possible.
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Create your account, choose a package, upload your file, and receive the report. Simple, fast, and private.